Frequently Asked Questions

Frequently

Asked Questions

General FAQs

General FAQs

How many messages can I send in a single conversation?

There are no limits on how many messages you can send in a single conversation.

How many files can I upload in a single conversation?

You can upload up to 5 files in a single conversation, OR up to 4.5 MB of files in a single conversation.

What file types can I upload to the knowledge base?

Qikr AI supports the following file types for knowledge base uploads: .txt, .md, .xlsx, .docx, .pdf, .html, and .csv. These files will be processed and made available to your assistant for generating responses.

How many files can I upload to an assistant?

You can upload up to 25,000 files to an assistant.

How big of a file can I upload to an assistant?

You can upload a file that is up to 50 MB to an assistant.

How many URLs can I add to an assistant?

You can add up to 10 URLs to an assistant.

What kind of URLs can I add to my assistant?

You add any publicly accessible URL. The URL must not require authentication and use the http:// or https:// scheme.

Can I upload a .vtt (Web Video Text Tracks) or .srt (SubRip) file directly to the knowledge base?

To ensure compatibility with the knowledge base, please convert your .vtt or .srt file to a .txt file before uploading the file to the knowledge base.

Can I customize the URL for citation footnotes within the knowledge base?

Yes, after adding your file on the "Create/Edit Assistant" page, click the link icon next to the file. A pop-up will appear, allowing you to both configure the displayed citation text and update the citation link to a custom URL.

How many messages can I send in a single conversation?

There are no limits on how many messages you can send in a single conversation.

How many files can I upload in a single conversation?

You can upload up to 5 files in a single conversation, OR up to 4.5 MB of files in a single conversation.

What file types can I upload to the knowledge base?

Qikr AI supports the following file types for knowledge base uploads: .txt, .md, .xlsx, .docx, .pdf, .html, and .csv. These files will be processed and made available to your assistant for generating responses.

How many files can I upload to an assistant?

You can upload up to 25,000 files to an assistant.

How big of a file can I upload to an assistant?

You can upload a file that is up to 50 MB to an assistant.

How many URLs can I add to an assistant?

You can add up to 10 URLs to an assistant.

What kind of URLs can I add to my assistant?

You add any publicly accessible URL. The URL must not require authentication and use the http:// or https:// scheme.

Can I upload a .vtt (Web Video Text Tracks) or .srt (SubRip) file directly to the knowledge base?

To ensure compatibility with the knowledge base, please convert your .vtt or .srt file to a .txt file before uploading the file to the knowledge base.

Can I customize the URL for citation footnotes within the knowledge base?

Yes, after adding your file on the "Create/Edit Assistant" page, click the link icon next to the file. A pop-up will appear, allowing you to both configure the displayed citation text and update the citation link to a custom URL.

How many messages can I send in a single conversation?

There are no limits on how many messages you can send in a single conversation.

How many files can I upload in a single conversation?

You can upload up to 5 files in a single conversation, OR up to 4.5 MB of files in a single conversation.

What file types can I upload to the knowledge base?

Qikr AI supports the following file types for knowledge base uploads: .txt, .md, .xlsx, .docx, .pdf, .html, and .csv. These files will be processed and made available to your assistant for generating responses.

How many files can I upload to an assistant?

You can upload up to 25,000 files to an assistant.

How big of a file can I upload to an assistant?

You can upload a file that is up to 50 MB to an assistant.

How many URLs can I add to an assistant?

You can add up to 10 URLs to an assistant.

What kind of URLs can I add to my assistant?

You add any publicly accessible URL. The URL must not require authentication and use the http:// or https:// scheme.

Can I upload a .vtt (Web Video Text Tracks) or .srt (SubRip) file directly to the knowledge base?

To ensure compatibility with the knowledge base, please convert your .vtt or .srt file to a .txt file before uploading the file to the knowledge base.

Can I customize the URL for citation footnotes within the knowledge base?

Yes, after adding your file on the "Create/Edit Assistant" page, click the link icon next to the file. A pop-up will appear, allowing you to both configure the displayed citation text and update the citation link to a custom URL.

EdTech FAQs

EdTech FAQs

Can I build an assistant without providing any documents of my own?

Yes, you can create an assistant without giving it any additional documents. However, this assistant will not be specifically tuned to help students with your course material.

Can I see what students are talking about with my assistants?

No, you cannot see what students are talking about with assistants due to privacy concerns. We plan to add a general summary of discussion topics in future versions.

Can I share my assistants with other professors/courses?

Currently, each assistant only serves one course. We plan on supporting assistants that serve multiple courses or a method of easily exporting assistants in future versions.

How do I integrate Qikr AI with multiple Canvas instances?

You'll need to complete the integration process separately for each Canvas instance. A single Qikr AI instance can connect to multiple Canvas instances, but each requires its own developer key, client ID, and deployment ID. Follow the integration steps outlined in this guide for each Canvas instance.

Can students access their conversation history after a course ends?

By default, students lose access to their conversation history when they lose access to the course. However, administrators can enable an option to allow students to export their conversation history before the course ends.

How do I find the Course ID for a specific course?

The Course ID is part of the URL when you're viewing a course in Canvas. It's typically a numeric value that appears in the URL path. For example, in the URL "https://canvas.example.edu/courses/12345", the Course ID is 12345.

How can I update assistant placement or other configurations?

After the initial JSON configuration is pasted, you can switch to manual entry mode and override specific configurations as needed. Navigate to the Developer Key settings, edit the key, and make your changes.

Can different educators share assistants with each other?

Yes, DE Coordinators and School Admins can share assistants between educators within their institution. This functionality helps promote collaboration and ensures consistent educational experiences across multiple courses.

Can I build an assistant without providing any documents of my own?

Yes, you can create an assistant without giving it any additional documents. However, this assistant will not be specifically tuned to help students with your course material.

Can I see what students are talking about with my assistants?

No, you cannot see what students are talking about with assistants due to privacy concerns. We plan to add a general summary of discussion topics in future versions.

Can I share my assistants with other professors/courses?

Currently, each assistant only serves one course. We plan on supporting assistants that serve multiple courses or a method of easily exporting assistants in future versions.

How do I integrate Qikr AI with multiple Canvas instances?

You'll need to complete the integration process separately for each Canvas instance. A single Qikr AI instance can connect to multiple Canvas instances, but each requires its own developer key, client ID, and deployment ID. Follow the integration steps outlined in this guide for each Canvas instance.

Can students access their conversation history after a course ends?

By default, students lose access to their conversation history when they lose access to the course. However, administrators can enable an option to allow students to export their conversation history before the course ends.

How do I find the Course ID for a specific course?

The Course ID is part of the URL when you're viewing a course in Canvas. It's typically a numeric value that appears in the URL path. For example, in the URL "https://canvas.example.edu/courses/12345", the Course ID is 12345.

How can I update assistant placement or other configurations?

After the initial JSON configuration is pasted, you can switch to manual entry mode and override specific configurations as needed. Navigate to the Developer Key settings, edit the key, and make your changes.

Can different educators share assistants with each other?

Yes, DE Coordinators and School Admins can share assistants between educators within their institution. This functionality helps promote collaboration and ensures consistent educational experiences across multiple courses.

Can I build an assistant without providing any documents of my own?

Yes, you can create an assistant without giving it any additional documents. However, this assistant will not be specifically tuned to help students with your course material.

Can I see what students are talking about with my assistants?

No, you cannot see what students are talking about with assistants due to privacy concerns. We plan to add a general summary of discussion topics in future versions.

Can I share my assistants with other professors/courses?

Currently, each assistant only serves one course. We plan on supporting assistants that serve multiple courses or a method of easily exporting assistants in future versions.

How do I integrate Qikr AI with multiple Canvas instances?

You'll need to complete the integration process separately for each Canvas instance. A single Qikr AI instance can connect to multiple Canvas instances, but each requires its own developer key, client ID, and deployment ID. Follow the integration steps outlined in this guide for each Canvas instance.

Can students access their conversation history after a course ends?

By default, students lose access to their conversation history when they lose access to the course. However, administrators can enable an option to allow students to export their conversation history before the course ends.

How do I find the Course ID for a specific course?

The Course ID is part of the URL when you're viewing a course in Canvas. It's typically a numeric value that appears in the URL path. For example, in the URL "https://canvas.example.edu/courses/12345", the Course ID is 12345.

How can I update assistant placement or other configurations?

After the initial JSON configuration is pasted, you can switch to manual entry mode and override specific configurations as needed. Navigate to the Developer Key settings, edit the key, and make your changes.

Can different educators share assistants with each other?

Yes, DE Coordinators and School Admins can share assistants between educators within their institution. This functionality helps promote collaboration and ensures consistent educational experiences across multiple courses.

© Qikr AI 2025